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City Wide Quality and Safety Rounds: Thursday, April 13, 2017 @ 12-1PM

Topic: Discharge Before 1100: Advancing a Quality Culture through Team Based Discharge Planning


Speaker(s): Lina Gagliardi MSW, RSW & Tracey DasGupta, RN, MN


Host Site: Sunnybrook: Bayview Campus - McLaughlin Auditorium, EG-61


Sites participating via OTN: C-QuIPS/Sickkids: 525 University Avenue, Rm 630; St Michael’s - Li Ka Shing Knowledge Institute, Rm 211


OTN Webcast Link: http://webcast.otn.ca/mywebcast?id=67709077

Discharge Planning is fundamental to quality person centred care. Sunnybrook Health Sciences Centre has implemented and evaluated a multi-pronged Discharge Program which seeks to improve the patient experience while advancing safety, effectiveness, and efficiency of care. This presentation will provide an overview of the implementation and evaluation of key interprofessional practices including standardized and consistent discharge processes within and across acute care clinical settings, engagement of patients and families in discharge planning as full partners, and use of a Discharge Dashboard to monitor progress and results.

Learning objectives:

1) To describe the implementation of a Discharge Planning Program within a shifting quality culture.

2) To share an organizational approach and lessons learned related to standardized discharge practices.

3) To highlight the use of a Discharge Dashboard to engage teams in quality improvement and quality conversations.

Lina Gagliardi, MSW, RSW, is the Professional Leader for Social Work. Lina is an alumni of the Factor Inwentash Faculty of Social Work, U of T and has both clinical and leadership experience within the discharge planning domain. Lina co-leads the Discharge and Transition Planning Steering Committee at SHSC and has presented “Discharge Planning through Interprofessional Person Centred Care” Poster at HQO in 2015.

Tracey DasGupta, RN, MN is the Director of Interprofessional Practice at Sunnybrook Health Sciences Centre and an adjunct lecturer for the Lawrence Bloomberg Faculty of Nursing at the University of Toronto. Tracey is providing leadership for Person Centred Care and Interprofessional Collaboration at Sunnybrook, both of which are integrated and fundamental to Discharge Planning.