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On October 10th, 2013, the Centre held its fifth annual symposium at the Westin Harbour Castle, Toronto. The symposium commenced with an enlightening talk by our keynote speaker, Charles Vincent, PhD, Director of the Centre for Patient Safety and Service Quality (CPSSQ) and the Clinical Safety Research Unit, Imperial College London. Locally, we also had Dr. Irfan Dhalla, MD, FRCPC, Staff Physician and Medical Director, Quality and Research St. Michael's Hospital deliver a talk on "Efforts to reduce hospital readmission: what can we learn from the Virtual Ward experience".

7:30AM - 8:00AM       Registration & Continental Breakfast

8:00AM - 8:15AM       Welcome and Introduction
 
8:15AM - 9:30AM       Keynote Session

Charles Vincent, PhD, Director of the Centre for Patient Safety and Service Quality (CPSSQ) and the Clinical Safety Research Unit, Imperial College London

9:30AM - 10:00AM     Plenary Session: Efforts to reduce hospital readmission: what can we learn
                                                            from the Virtual Ward experience

Irfan Dhalla, MD, FRCPC, Staff Physician and Medical Director, Quality and Research St. Michael's Hospital

10:00AM - 10:30AM    Break and Poster Viewing
 
10:30AM - 12:00PM    Breakout Session 1

101 Patient safety in home care 
G. Ross Baker, PhD, Regis Blais, PhD, Diane Doran, RN, PhDStacey Daub, MA, MBA

102 Frontline ownership to engage and enable frontline staff in improvement efforts 
Michael Gardam, MSc, MD

103 The Electronic Medical Record: Big Bang or small steps?
• Jeremy Theal, MD, Edward Etchells, MD, MSc, Peter G. Rossos, MD, MBA

104 Applying qualitative methods in QI interventions
• Lianne Jeffs, PhD, MSc, BScN, Leahora Rotteau, MA, PhD (cand)

105 The Daily Continuous Improvement Program: A unique application of Lean Methodology to engage frontline staff in achieving significant results
• Kate Langrish, RN, Shiraz Bajwa, MBA, Biljana Ljubicic, RN, Michelle Bisnauth, RN

106 Making the most of your quality improvement experience
• Brian Wong, MD, Marie Pinard, RN

107 Recognising Clinical Deterioration: The challenges of prospective recognition
Peter Laussen, MDChris Parshuram, MD

12:00PM - 1:30PM     Lunch and Poster Viewing
 
1:30PM - 3:00PM       Breakout Session 2

201 Patient safety in home care
G. Ross Baker, PhD, Regis Blais, PhD, Diane Doran, RN, PhD, Stacey Daub, MA, MBA

202 Frontline ownership to engage and enable frontline staff in improvement efforts
Michael Gardam, MSc, MD

203 The Electronic Medical Record: Big Bang or small steps?
Jeremy Theal, MD, Edward Etchells, MD, MSc, Peter G. Rossos, MD, MBA

204 Applying qualitative methods in QI interventions
Lianne Jeffs, PhD, MSc, BScN, Leahora Rotteau, MA, PhD (cand)

205 The Daily Continuous Improvement Program: A unique application of Lean Methodology to engage frontline staff in achieving significant results
Kate Langrish, RN, Shiraz Bajwa, MBA, Biljana Ljubicic, RN, Michelle Bisnauth, RN

206 Making the most of your quality improvement experience
Brian Wong, MD, Marie Pinard, RN

207 Recognising Clinical Deterioration: The challenges of prospective recognition
Peter Laussen, MD, Chris Parshuram, MD

3:00PM - 3:15PM       Break
 
3:15PM - 4:15PM       Hot Topics   

Kaveh Shojania, MD & Trey Coffey, MD, FAAP, FRCPC

4:15PM - 4:30PM       Wrap up and Poster Awards