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Core Members

Core members with C-QuIPS are members of one of the University of Toronto Faculties with research, teaching, administrative, or other professional activities interests align with C-QuIPS’ mission, and who are actively involved in research or educational activities with C-QuIPS. While their primary affiliation typically still lies with another Department or academic unit of some kind, core members participate in Centre educational and research activities in a consistent and robust manner. They typically have led sessions at symposia, frequently teach in educational offerings from the Centre, or frequently collaborate in research projects with other members of the Centre. They may also be asked to supervise or mentor trainees associated with C-QuIPS education programs.

Core members with C-QuIPS are members of one of the University of Toronto Faculties with research, teaching, administrative, or other professional activities interests that align with C-QuIPS’ mission, and who are actively involved in research or educational activities with C-QuIPS. While their primary affiliation typically still lies with another Department or academic unit of some kind, core members participate in Centre educational and research activities in a consistent and robust manner. They typically have led sessions at symposia, frequently teach in educational offerings from the Centre, or frequently collaborate in research projects with other members of the Centre. They may also be asked to supervise or mentor trainees associated with C-QuIPS education programs.

If you are actively working in the field of patient safety and quality improvement and would like to be considered as a Core Member with the Centre, please send a short bio and a copy of your C.V. to leahora.rotteau@sunnybrook.ca.

Nely is currently the Director of Nursing Quality and Performance for Sinai Health System and the
Magnet Program Director for Mount Sinai Hospital.

Mount Sinai Hospital is currently the only hospital in all of Canada to achieve Magnet designation and distinction. Nely is the Magnet Program Director for this site. Magnet is a voluntary recognition process, similar to accreditation, for excellence in patient care. It is conducted by the American Nurses Credentialing Centre (ANCC) and is one of the highest achievements a healthcare organization can attain.

Nely has extensive experience in leading Quality, project management, patient safety and risk review in the organization, specifically, the Women’s and Infants Health Programs. Nely’s clinical background and expertise in nursing is the Neonatal Intensive Care Unit, where she has worked for over 24 years. Nely has a special interest in neonatal outcomes, in particular, reduction of neonatal infections. Nely is currently the EPIQ (Evidence based Practice for Improving Quality) Co-Chair for the Nosocomial Infection outcome group for Canada.

Nely was a graduate to the Veterans Affairs Quality Scholar (VAQS) Fellowship program in 2016,
successfully being the first nurse in Canada to graduate from the course and she has recently taken on the role as nursing Director and Faculty for the program through the Center for Quality Improvement and Patient Safety (C-QuIPS).

Dr. Bell is the Physician-in Chief at Mount Sinai Hospital. He is a Professor of Medicine and Health Policy, Management and Evaluation at the University of Toronto. He is a hospital-based general internist at Mount Sinai Hospital. He is also an adjunct scientist at the Institute for Clinical Evaluative Sciences (ICES) in Ontario and a Core Member of the University of Toronto Centre for Patient Safety. He is also a member of Cancer Quality Council of Ontario (CQCO) an expert in the areas of health system policy and administration, performance measurement and health services research. He sits on multiple Ontario Ministry of Health and Long-Term Care expert advisory panels. Dr. Bell’s research focuses on patient safety, and the quality of patient care in hospitals. For the past 5 years he has been the Research Director for the Mount Sinai Hospital-University Health Network Antimicrobial Stewardship Program. Dr. Bell also is a medical consultant to the Health Policy & Innovation Branch of the Ontario Ministry of Health and Long-Term Care. Dr. Bell received his MD & specialty training in the Internal Medicine at the University of Toronto. He was a Visiting Fellow at the Harvard School of Public Health and then received his PhD in Clinical Epidemiology and Health Services Research from the University of Toronto.

Dr. Jeffs currently holds the inaugural St. Michael’s Hospital Volunteer Association Chair in Nursing Research and is a Scientist with the Keenan Research Centre of Li Ka Shing Knowledge Institute, St. Michael’s Hospital. She is Associate Professor (status) with the University of Toronto – Lawrence S. Bloomberg Faculty of Nursing and the Institute of Health Policy Management and Evaluation. Her research interests and expertise is in improving patient experience and the health of populations by optimizing care transitions and health system performance and building research capacity for nursing. Through her policy-relevant and productive research program and leadership roles, she continues to generate and disseminate nursing and health care knowledge that informs practice and policy and mentor students and colleagues with a focus on: leveraging nurses’ key role in care coordination and service delivery and patient/caregiver engagement to ensure quality care transitions outcomes and experiences and generating and translating evidence to enhance quality care, organizational learning, and health system performance that inform and have an impact at local, provincial, national and global levels.

Dr. Tara Kiran is a family physician and the Quality Improvement Director and Chair of the Board of Directors in the St. Michael’s Hospital Academic Family Health Team, and an assistant professor and clinician investigator in the Department of Family and Community Medicine at the University of Toronto. She received her MD from the University of Toronto, and completed her residency training in family medicine at McMaster University. She then completed a MSc in Public Health at the London School of Hygiene and Tropical Medicine. Dr. Kiran’s program of research focuses on evaluating the impact of Ontario’s primary care reforms on quality of care and related disparities. She has recently taken on a new role as a CIHR Embedded Clinician Researcher with Health Quality Ontario, where she is developing a set of quality measures that assess how good the care is for people admitted to hospital and discharged home. In recognition of her outstanding accomplishments, she was awarded the 2015 New Investigator Award from the North American Primary Care Research Group (NAPCRG), and the 2012-13 Rising Star Award from the CIHR Institute of Health Services and Policy Research (CIHR-IHSPR).

Dr. Koyle joined the Division of Urology at The Hospital for Sick Children as a Professor of Surgery and Fellowship Program Director in 2011, and subsequently was appointed as the Head of the Division of Urology and Woman Auxiliary Chair in Urology and Regenerative Medicine at Sickkids in 2013. After completing his medical school education in Winnipeg, Canada at the University of Manitoba, he undertook residency and fellowship training at Los Angeles-USC Medical Center, Harvard University, San Francisco, and at UCLA. He was the first to publish on laparoscopic nephrectomy in infants, introduced the MACE (Malone Antegrade Continence Enema), the Bianchi technique (single incision orchidopexy) and the Bracka hypospadias repair to North America, and also exported the tubular incised urethral plate hypospadias repair (Snodgrass technique) beyond North America to Europe and Asia. Dr. Koyle graduated with an MSc in Quality Improvement and Patient Safety (QIPS) from the Institute of Health Policy, Management and Evaluation at the University of Toronto. During his more than a third of a century in academic urology, Dr. Koyle has been known for his many innovations and contributions, specifically to the fields of paediatric urology and transplantation, as well as leadership and quality improvement and patient safety.

Dr. Janice Kwan practices general internal medicine at Mount Sinai Hospital and is an assistant professor in the Department of Medicine at the University of Toronto. She completed her undergraduate, medical, and residency training all at the University of Toronto. She was Chief Medical Resident and a fellow with the Veterans Affairs Quality Scholars program in her final year of postgraduate medical training. She went on to earn a Master of Public Health in health policy and management at Harvard University. She was awarded a research fellowship in diagnostic medicine with the Society to Improve Diagnosis in Medicine. Dr. Kwan’s research focuses broadly on diagnostic error, a relatively neglected topic in patient safety and quality improvement until recent years. In addition, her areas of interest include the study of missed test results, quality of care in general internal medicine, medication reconciliation, and evidence synthesis. Her work has appeared in Annals of Internal Medicine and British Medical Journal.

Dr. Leis completed medical school at the University of Ottawa followed by postgraduate training in Internal Medicine and Infectious Diseases at the University of Toronto.  After completing a Masters of Science in Quality Improvement and Patient Safety, he started on Faculty in the Division of Infectious Diseases at Sunnybrook Health Sciences Centre.  Dr. Leis’ research program is focused on developing new models of care that promote improved infection-related hospital outcomes using less healthcare resources.  He is the hospital’s Physician Lead in Antimicrobial Stewardship and co-chair of the Choosing Wisely campaign for the Association of Medical Microbiology and Infectious Diseases of Canada.  In his role as Faculty Quality Improvement Advisor for the C-QuIPS, Dr. Leis provides research support to Faculty members throughout the University that are involved in Quality Improvement work.

Dr. Jessica Liu is an Internal Medicine Physician at the University Health Network (UHN) and an Assistant Professor in the Department of Medicine at the University of Toronto, where she is a Clinician Investigator with a focus on healthcare quality improvement and innovation. Her recent research as focused on the patient experience, such as linking online physician ratings with healthcare quality, and issues surrounding physician transparency, disciplinary proceedings and conflict of interest.

In addition to her clinical practice, she currently is a Faculty Scholar and Co-Director of the CQUIPS-led Toronto division of the United States Veteran Affairs Quality Scholars Program (VAQS), an international research fellowship program in quality improvement and patient safety that began as a joint collaboration between the U.S. Veterans Health Administration and the Dartmouth Institute for Health Policy and Clinical Practice. As of June 2016, she is also a research fellow with the Women’s College Hospital Institute for Health System Solutions and Virtual Care (WHIV).

Dr. Alexander Lo is a Staff Physiatrist in the Brain and Spinal Cord Injury Program at Toronto Rehabilitation Institute, University Health Network, specializing in Stroke and Acquired Brain Injury rehabilitation. He is a Clinician-Teacher and Assistant Professor in the Division of Physical Medicine and Rehabilitation, Department of Medicine, University of Toronto, and is cross-appointed to the Institute of Health Policy, Management and Evaluation, where he completed a Masters in Quality Improvement and Patient Safety. He has been involved in developing and teaching Quality Improvement and Patient Safety curricula locally, through the Co-Learning Curriculum in Quality Improvement, and nationally and internationally through the Royal College of Physicians and Surgeons’ ASPIRE program. He has taught QI workshops to interprofessional teams across Toronto Rehabilitation Institute, and introduced an interprofessional model of “Morbidity and Mortality Rounds” into the rehabilitation setting at TRI. He has been involved in faculty development to increase faculty capacity to teach QI in the Department of Medicine, University of Toronto, and provides supervision and mentorship for QI projects through the Co-Learning Curriculum, Certificate Program in Patient Safety and Quality Improvement and MSc concentration in Quality Improvement and Patient Safety at IHPME.

Dr. Matlow is a University of Toronto medical school graduate, with specialty qualifications in Internal Medicine, Infectious Diseases and Medical Microbiology. Her longstanding interest in quality of care and patient safety was shaped by many years in leadership positions, including as Medical Director of Infection Prevention and Control, and Medical Director of Patient Safety at SickKids, Associate Director of the University of Toronto’s Centre for Patient Safety and Vice-President of Education at Women’s College Hospital. She is currently the Faculty Lead for Strategic Initiatives in Post MD Education at University of Toronto, and serves as faculty in University of Toronto’s Masters degree programme in Quality Improvement and Patient Safety. Her areas of interest include culture of safety and the hidden curriculum, along with the impact of leadership and professionalism. She is a surveyor with Accreditation Canada, and a Patient Safety Systems Educator with the Royal College of Physicians and Surgeons of Canada.

Dr. Amanda Mayo MD MHSc FRCPC is a full-time Clinician in Quality Improvement Physiatrist at Sunnybrook Health Sciences Centre, and Assistant Professor in the Department of Medicine at the University of Toronto.​ She subspecializes in Amputee Rehabilitation. Amanda has a MHSc in Clinical Engineering with a focus on Human Factors Engineering and Usability of Health Technology. Her current QI focus is on improving the continuum of care for individuals with limb loss and preventing dysvascular amputations. Recent projects include reducing wait-times for outpatient rehabilitation, implementing Prehab for vascular patients, 3D printing of prosthetics, and innovating care pathways for amputees.

Dr. McDonnell graduated from the National University of Ireland, Galway (1994), with distinction in pharmacology. During Specialist Residency Program training in Anesthesiology, Intensive Care Medicine and Pain Medicine his research in drug interactions and pharmacokinetics was conferred by Master’s Degree in University College Cork, Ireland. He moved to Canada in 2004 where he completed specialist fellowship training in paediatric critical care medicine and Anesthesiology, both at The Hospital for Sick Children,Toronto. He joined the Department of Anesthesiology and Pain Medicine at the Hospital for Sick Children in 2006 as Staff Physician and Assistant Professor. After completing the University of Toronto Certificate Program in Patient Safety & Quality Improvement Dr. McDonnell applied his efforts across two fronts: 1. The development of a Quality Program for the Department of Anesthesiology, which has resulted in publications in journals such as The Joint Commission Journal on Quality and Patient Safety, and, BMJ: Quality and Safety. He has been invited to speak nationally and internationally on the topic of QI’s role in developing anesthesia as a specialty beyond the operating room, and is a member of the Society for Pediatric Anesthesia’s International Quality and Safety Committee. 2. Medication Safety in Pediatric Hospital Practice. After well received publications in Journal of Opioid Management, and, Pediatrics, Dr. McDonnell has become recognized as a leader in the field of opioid error and medication safety as demonstrated by appointments as Chair of Medication Safety Committee at Hospital for Sick Children, member of Conference Organizing Committee for the International Conference on Opioids in Harvard, and, Physician Lead for Medication Safety (Hospital for Sick Children) within the North American Solutions for Patient Safety Network.

Dr McDonnell continues to teach and support QI methodology and projects for residents and fellows training in Anesthesia (notable publications in BMJ: Quality and Safety, Canadian Journal of Anesthesia and, Pediatric Anesthesia), and is currently contributing to the initiative to create a QI curriculum for the University of Toronto’s post-graduate Anesthesia curriculum (initiative led by Dr Josh Gleischer). He also acts as a Faculty Advisor for Quality Improvement projects in the Department of Anesthesia.

Dr. Eric Monteiro is an assistant professor in the Department of Otolaryngology-Head & Neck Surgery at the University of Toronto, with his practice based primarily out of Sinai Health System and the University Healthy Network. Dr. Monteiro received his MD and residency training from the University of Toronto. He went on to complete 2 years of advanced fellowship training in minimally invasive skull base surgery, head and neck surgical oncology and rhinology. He also completed an MSc in Quality Improvement and Patient Safety at the Institute of Healthy Policy, Management and Evaluation at the University of Toronto. His primary focus in quality improvement and patient safety is the development and evaluation of quality indicators for various conditions in the field of Otolaryngology-Head & Neck surgery. Recent projects include developing quality indicators for the surgical management of well-differentiated thyroid cancer as well as for the management of acute and chronic rhinosinusitis. He is involved in the Choosing Wisely campaign for the Canadian Society of Otolaryngology-Head & Neck Surgery and is currently involved in creating the lists for the subspecialties of Rhinology and Head & Neck Surgery. He is currently leading the development of a patient friendly website aimed at improving the perioperative experience of patients undergoing various Otolaryngological procedures. He was a member of the working group in Cancer Care Ontario which developed the Quality Based Procedure (QBP) protocol for thyroid surgery.

Marie Pinard is the Director of Quality, Safety and Patient Experience at Women’s College Hospital. Previously she was the manager of the Quality Management Department at The Hospital for Sick Children, where she had also worked for over 25 years in a variety of clinical roles including as a front-line nurse in Haematology/Oncology, a specialist in Infection Prevention & Control and Manager of Emergency Preparedness. She received her BScN at the University of Toronto and completed a MSc in Quality Improvement and Patient Safety at the Institute of Health Policy, Management and Evaluation at the University of Toronto. For the past 15 years, Marie has been firmly grounded in Quality Management. She is passionate about quality improvement (QI), QI methodology and QI ethics – she spearheaded the development of a robust process for ethical oversight of QI projects at SickKids and has reviewed over 1000 proposals over the past 10 years. Her other professional interests include quality monitoring processes, indicator development, patient safety and the science of improvement. She has experience leading hospital accreditation processes through Accreditation Canada, leading strategic projects, investigating adverse events and steering the development of the hospital’s annual Quality Improvement Plan (QIP). Marie also holds an appointment at the Institute for Health Policy, Management and Evaluation at the University of Toronto where she is a course instructor in their Masters in Health Administration program.

Dr. Sanjeev Sockalingam is Deputy Psychiatrist-in-Chief at the University Health Network for the Toronto General and Princess Margaret Hospital sites and associate professor and Director, Continuing Professional and Practice Development in the Department of Psychiatry at the University of Toronto. H received his MD from the University of Manitoba and completed his residency in psychiatry at the University of Toronto and Master’s degree in Health Professions Education at the University of Illinois at Chicago. He is an active researcher with more than 100 peer-reviewed publications and is an investigator on several peer-reviewed grants. His research interests include the alignment of quality improvement and continuing professional development in mental health, knowledge translation, and factors influencing lifelong learning in practice. He also conducts research examining predictors and interventions to improve mental health care in the context of physical health issues. He is the co-lead for the Extension for Community Healthcare Outcomes (ECHO) Ontario Mental Health at the Centre for Addiction and Mental and Health and the University of Toronto, which is a provincial hub-and-spoke knowledge-sharing network model building mental health and addiction capacity in rural Ontario. He has received several teaching and education awards locally and nationally including the Association of Faculties of Medicine of Canada Young Educator Award and the Canadian Medical Association Young Leader Award.

Dr. Soong is an academic hospitalist and Director of the Hospital Medicine Program at Mount Sinai Hospital, and an assistant professor in the Department of Medicine at the University of Toronto. Dr. Soong received her MD from the University of Western Ontario and completed her residency training in family medicine and a Master’s degree in Quality Improvement and Patient Safety at the Institute of Health Policy, Management and Evaluation at the Univsersity of Toronto. She has held leadership positions as both an academic and community-based hospitalist at William Osler Health Centre, Sinai Health System, and Johns Hopkins Bayview Medical Centre. She chaired Choosing Wisely committees for both the Canadian Society of Internal Medicine and the Canadian Society of Hospital Medicine, and led the development of Choosing Wisely Canada lists for both societies. She has led numerous quality improvement initiatives focused on improving care transitions and hospital discharge, the quality of care for orthopedic hip fracture patients, resource stewardship, and more recently, reducing the inappropriate use of psychotropic medications in frail elderly hospitalized patients. She has successfully disseminated the findings of her quality improvement initiatives in BMJ Quality & Safety, CMAJ, and the Journal of Hospital Medicine.

Patricia Trbovich holds the Badeau Family Research Chair in Patient Safety and Quality Improvement at North York General Hospital and is the Associate Professor of Quality Improvement and Patient Safety in the Institute of Health Policy, Management and Evaluation. She leads the HumanEra team and holds cross appointments at the Institute of Biomaterials and Biomedical Engineering (IBBME) at the University of Toronto and the University Health Network.

Patricia’s areas of expertise include human factors engineering and patient safety. She has conducted extensive research on how to design technologies and workflow processes that meet the needs of health care professionals. She has also conducted extensive research on mitigation of interruptions on delivery of high-risk medical procedures. Her team was recognized with the 2015 Patient Safety Award from the Association for the Advancement of Medical Instrumentation and Becton Dickinson. She collaborated with Brazilian colleagues on a research grant, funded by the São Paulo Research Foundation, to introduce human factors engineering in Brazil. She also collaborated with the University Marques de Valdecilla, a public hospital, located in Santander, Cantabria, Spain on a joint human factors research and training program. She is Associate Editor for the BMJ Quality and Safety journal.

Dr. Coffey was inspired to pursue quality and safety during her residency at Seattle Children’s Hospital and brought her passion to SickKids and the University of Toronto upon joining the Department of Paediatrics in 2005. While working as a busy hospitalist, Trey completed the U of T Certificate in Patient Safety and Quality Improvement in 2009.Trey’s applied QI/Safety and Research interests have included implementation of medication reconciliation and publication of the first research paper on medication reconciliation in pediatrics. Building on an interest in disclosure of medical error, Trey published a mixed-methods study on resident attitudes around disclosure,  a qualitative study of parents’ needs around disclosure and an evaluation of a multi-specialty disclosure curriculum utilizing standardized patient encounters. Under the mentorship of Dr. Anne Matlow, Trey co-authored the Canadian Pediatric Adverse Events Study. More recently, Trey has become interested in the area of teamwork and communication (TWC). She was site lead for the I-PASS study which evaluated the impact of a resident handoff bundle  at nine sites across North America (Dr. Christopher Landrigan, PI) and was published in the New England Journal of Medicine. Trey has since served as a site lead for the Patient-Centered Outcomes Research Institute funded “Bringing I-PASS to the bedside” project and a mentor in the Society for Hospital Medicine’s I-PASS mentored implementation project. With her current combined roles of Medical Officer for Patient Safety at SickKids and Co-Lead for the Caring Safety initiative,  and Associate Clinical Director of Children’s Hospitals Solutions for Patient Safety, a network of over 130 hospitals across North America collaborating to eliminate patient and employee harm, Trey has the privilege to participate in hands on improvement while providing strategic leadership to sector-wide improvement efforts.

Dr. Weinerman is a general internist at the Sunnybrook Health Sciences Centre (Sunnybrook) and an assistant professor at the University of Toronto. In April 2019, she was appointed as the Medical Director of Quality Improvement and Patient Safety at Sunnybrook.

Dr. Weinerman received her MD and subsequent specialty training in General Internal Medicine at the University of Toronto. After completing her residency training in 2013, she completed a Masters of Health Administration from the Institute of Health Policy, Management and Evaluation. In addition, she completed the Excellence in Quality Improvement (EQUIP) certificate course from the Centre for Quality Improvement and Patient Safety.

Her quality improvement research focuses on resource stewardship and Choosing Wisely. She is the chair of the Canadian Society of Internal Medicine (CSIM) Choosing Wisely committee as well as the Choosing Wisely committee at Sunnybrook.

Lisha Lo,Research, and Education Coordinator

Ms. Lo joined the Centre for Quality Improvement and Patient Safety in April 2010. She administers the Certificate Course program as well as provides administrative and research support for Centre-based research projects and educational programs. Ms. Lo received her MPH from the University of Hong Kong and worked at the University’s School of Public Health as a research assistant before returning to Toronto, where she conducted a literature review on trigger tools under the guidance of Dr. Ross Baker at the Institute of Health Policy, Management and Evaluation at the University of Toronto. She brings experience in conducting systematic literature reviews, program coordination and event management to the team. She has a keen interest in statistical process control and is currently working on several reviews related to computerised reminders, standardised communcation, and assessment tools in QI.

Core Members

C-QuIPS core members are University of Toronto faculty members, with research or educational activities that align with the mission of the Centre. Core members are participate in Centre educational and research activities in a consistent and robust manner. They frequently lead and/or teach for C-QuIPS education programs, present at symposia and/or collaborate on research projects with other members of the Centre. They may also supervise C-QuIPS education program participants.

Affiliated Members

C-QuIPS affiliate members are University of Toronto faculty members, with research or educational activities that align with the mission of the Centre. They help advance the mission of the Centre through research or education when opportunities arise, but their collaboration in research or educational activities with the Centre is more ad hoc. Affiliate members often attend C-QuIPS events and may occasionally be asked to collaborate on a research project, provide a lecture in one of the Centre’s education programs or present at rounds or symposia.

Save the date for our virtual C-QuIPS Symposium on Tuesday, November 24, 2020, 9:30AM to 11:30AMClick here for more information
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