Certina Ho is a graduate of the Leslie Dan Faculty of Pharmacy, University of Toronto. She obtained her graduate degrees in Library and Information Science and in Education from the University of Toronto. She completed her PhD dissertation at the Ontario Institute for Studies in Education, University of Toronto (OISE/UT) and holds faculty appointment at the Department of Psychiatry and the Leslie Dan Faculty of Pharmacy, University of Toronto; School of Pharmacy, University of Waterloo; and the Michael G. DeGroote School of Medicine, McMaster University, with a focus on educational program evaluation and scholarship, development of patient/medication safety and quality improvement curriculum, respectively. Dr. Ho also retains her affiliation with the Institute for Safe Medication Practices Canada as a Medication Safety Advisor, with a focus on community pharmacy reporting and learning.