Eric Monteiro is an assistant professor in the Department of Otolaryngology-Head & Neck Surgery at the University of Toronto, with his practice based primarily out of Sinai Health System and the University Healthy Network.  Dr. Monteiro received his MD and residency training from the University of Toronto. He went on to complete 2 years of advanced fellowship training in minimally invasive skull base surgery, head and neck surgical oncology and rhinology.  He also completed an MSc in Quality Improvement and Patient Safety at the Institute of Healthy Policy, Management and Evaluation at the University of Toronto. His primary focus in quality improvement and patient safety is the development and evaluation of quality indicators for various conditions in the field of Otolaryngology-Head & Neck surgery. Recent projects include developing quality indicators for the surgical management of well-differentiated thyroid cancer as well as for the management of acute and chronic rhinosinusitis. He is involved in the Choosing Wisely campaign for the Canadian Society of Otolaryngology-Head & Neck Surgery and is currently involved in creating the lists for the subspecialties of Rhinology and Head & Neck Surgery. He is currently leading the development of a patient friendly website aimed at improving the perioperative experience of patients undergoing various Otolaryngological procedures. He was a member of the working group in Cancer Care Ontario which developed the Quality Based Procedure (QBP) protocol for thyroid surgery.