Organizational QI Capacity Building

The CQuIPS Quality Improvement (QI) Capacity Building program has a track record in partnering with integrated health systems to train individuals and teams to apply QI principles to advance quality-of- care priorities. CQuIPS co-designs and delivers training for diverse participant groups that span clinicians, community health workers, patients and caregivers and health system leaders working in acute, post-acute, primary and community-based care settings.”

Workshop Topic Menu

Organizations have numerous potential improvement opportunities – but how should you choose what to prioritize? Our team will help you to select improvement targets strategically to maximize relevance, feasibility and impact.
You cannot improve what you cannot measure. Learn how to create a comprehensive measurement plan for your QI initiative and discover how even small data samples can yield big returns in QI. Participants will also practice constructing and interpreting a run chart, a powerful tool that displays data over time to evaluate change.
QI teams need to “diagnose” the factors contributing to a QI problem before they can implement changes. Using locally relevant examples, we will use interactive hands-on exercises to introduce participants to fundamental QI tools such as process mapping, cause and effect diagrams and Pareto charts.
Prematurely jumping to solutions can leave teams disappointed with their project results. To maximize the likelihood of success, we will help teams to clearly articulate a theory for your proposed QI intervention to identify the key ingredients that address the issues that give rise to your target problem.
PDSA cycles are based in the scientific method and are mini-experiments that allow QI teams to learn what works when developing a QI initiative, iteratively refine the intervention to make sure it works as intended, and eventually implement a change that will be both impactful and sustained.
Teams embarking on a QI initiative must engage stakeholders at every step of the project, from its inception and design stages all the way through to its eventual implementation and evaluation. We provide concrete strategies for how teams can identify and appropriately engage key stakeholders relevant to their QI work.
Qualitative approaches enhance your QI projects by answering “how” and “why” care processes unfold the way they do in clinical settings. Learn how to use interviews, focus groups and clinical observation at every stage of your QI project.
While all changes do not lead to improvement, all improvement requires change. We will teach change management strategies relevant to the implementation of local QI initiatives, drawing upon a variety of well-recognized frameworks that prepare teams to lead meaningful system-level change.

Workshop Details

  • 8 hours (two half days or one full day)
  • Up to 30 participants (additional cost for up to 40)
  • Run by two CQuIPS facilitators with strong QI expertise and clinical backgrounds
  • Hosted in person at your organization or virtually via Zoom
  • Ability to co-design content and select from a menu of topics (see left side) to ensure relevance to your organization’s context and strategic priorities
  • Price starts at $15,000

Add-Ons (Additional Cost)

  • Project-specific coaching (e.g., increasing cancer screening rates )
  • Consultation on organizational quality strategy (e.g., corporate balanced scorecard)
  • Data support (e.g., statistical process control)


All workshop facilitators are University of Toronto faculty members and frontline clinicians actively involved in care delivery who have a wealth of experience leading QI initiatives in multiple care settings.


We offer a menu of topics that organizations can choose from, and make every effort to incorporate examples relevant to your organization’s clinical areas and patient populations.


We offer the opportunity for organizational quality and safety leaders to co-design workshop content and use ongoing QI initiatives as examples for interactive learning exercises.


Beyond group training activities, our expert faculty can provide ongoing one-on-one consultation and support teams working on specific QI projects to advance quality and safety in high priority areas.

Cutting Edge

Our interactive group workshops include
up-to-date content that draws upon contemporary examples and best practices to illustrate optimal ways of
executing QI work.

Sample Agenda

Who We’ve Worked With

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